Frequently asked questions regarding corona measures

Do I need a coronavirus entry pass for my visit at the Sealcentre Pieterburen?
As of November 6, a coronavirus entry pass is required to visit us. This is due to the fact that the Sealcentre is considered a location with continous flow of visitors. The coronavirus entry pass is required for persons 13 years and older and will be scanned together with your entry tickets.

When is the Sealcentre open?
Usually the Sealcentre is open daily from 10 am until 5 pm. Would you like to come and visit? Reserve your tickets online before your visit. 

Is it mandatory to reserve your tickets in advance?
Yes, visitors are required to reserve tickets online beforehand, for the day and the time of arrival the visit is planned. Without a reservation it is not possible to visit the Sealcentre. 

Why can’t I select the day I wish to visit in the calendar?
If a certain date is coloured grey in the calendar, it means that all tickets for that day have been sold out and there are no more tickets available for that day. The blue-coloured dates are the dates for which tickets are still available.

Why are some of the dates in the calendar coloured grey?
If a certain date is coloured grey in the calendar, it means that all tickets for that day have been sold out and there are no more tickets available for that day. The blue-coloured dates are the dates for which tickets are still available.

What do the corona measures mean for a visit to the Sealcentre?
If you wish to visit the Sealcentre, you must make an online reservation beforehand for the date you’d like to come by. Give eachother space and try to keep 1.5-metres distance from other visitors and staff. Various hygiene stations have been placed throughout the centre. You are required to wear a facemask. Sealcentre staff will be wearing a facemask as a precaution.

Are there house rules for a visit to the Sealcentre?
In order to maintain a safe and pleasant environment, there are some adjusted house rules. Please read these carefully before your visit!

Why is the Sealcentre staff wearing facemasks?
To guarantee continued care for the seals, the Sealcentre wishes to protect staff members against contagion as much as possible. To that end, our staff members will go a step further than simply adhering to the minimum recommendations of the RIVM by wearing a facemask.

Do I need to keep 1.5-metre distance in the centre?
Yes, when visiting the Sealcentre, it is mandatory to follow the RIVM guidelines. This means, you’ll have to keep a 1.5-metre distance from others. 

Are you visiting with children aged 0-12?
Children aged 0-12 need to be under adult supervision at all times. Children under 13 will not be admitted without adult supervision.

I bought tickets through a third-party vendor, like ANWB or Eurosparen, what can I do?
If you already bought tickets or if you are in the possession of valid free tickets, you must book your visit through our website. Your tickets are only valid in combination with a reservation for the specific date on which you wish to visit. Reserving your tickets can be done via “I already have a ticket”.

I bought tickets at the holiday park or hotel where I’m staying, what can I do?
If you already bought tickets or if you are in the possession of valid free tickets, you must book your visit through our website. Your tickets are only valid in combination with a reservation for the specific date on which you wish to visit. Reserving your tickets can be done via “I already have a ticket”.

I am a donator or adopter, what can I do?
You are of course welcome to come and visit! However, you are required to book your visit in advance via our website. In combination with a valid reservation, your donators card or your proof of adoption gives you free access to the Sealcentre. Reserving your tickets can be done via “I already have a ticket”.

I have a Wad- or Burenpas, what can I do?
You are required to book your visit in advance via our website. In combination with a valid reservation, your Wad- or Burenpas gives you free access to the Sealcentre. Reserving your tickets can be done via “I already have a ticket”. Please make sure your Wad- or Burenpas is still valid, as these cannot be extended. An alternative to either of these passes is to become a donator

Is there a fixed maximum number of visitors per day?
As of September 25 2021, we no longer have a maximum capacity. However, an online reservation remains required. Make sure you book your tickets on time.

Are there guided tours or other extra activities at the Sealcentre?
At this time, it is not possible to book extra activities or tours apart from a regular visit. There are enthusiastic staff members in the centre who will receive you and tell you more about the work we do here. It is possible to book boat tours again, but with a reduced number of seats available due to the RIVM guidelines. Tickets can be booked via our website.

Is the Wadden playground open?
Yes, the playground is open. Here, as in the rest of the centre, children under 13 must be supervised. People aged 13 and should keep a safe distance from each other when possible, as per our house rules. Please always follow the advice of our staff members.

Is the pavilion open?
No, the summer pavilion is closed since 1 november 2021. 

Is the shop open?
Yes, the Sealcentre shop is open. Visiting the shop is only possible in combination with a visit to the Sealcentre itself. There is limited space, so make sure you visit the shop on time! Many products are also available in our web shop (available in Dutch only, but we can ship worldwide). In the shop it is only possible to pay by card.

Are the toilets open?
Yes, the toilets are open to visitors of the Sealcentre. An accesible toilet is also present.